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How to Use LinkedIn Video to Acquire More Customers

Want to generate more leads with LinkedIn? Wondering how LinkedIn video can help?

In this article, you’ll learn how to create LinkedIn videos that improve your customer acquisition efforts.

Why Businesses Should Consider LinkedIn for Customer Acquisition

Customer acquisition is no longer what it used to be. According to HubSpot’s research, 81% of consumers trust the advice of family and friends over that from businesses. People are becoming less responsive to traditional advertising and marketing, making it even more challenging for businesses to gain new customers.

That’s where having a robust social media presence on a platform like LinkedIn is advantageous. LinkedIn boasts more than 610 million users with 90 million senior-level influencers and 63 million members who are decision-makers in their organizations. It’s a platform where B2Bs can reach their target audience, generate leads, and ultimately acquire customers.

With a visitor-to-lead conversion rate of 2.74%, LinkedIn beats all other social media platforms including Facebook and Twitter. In fact, LinkedIn is 277% more effective in lead generation than both platforms. Investing in appropriately targeted marketing throughout the buyer’s journey can improve acquisition on LinkedIn.

While images and text have their own merits, recent trends demonstrate that videos rule the roost on social media. On LinkedIn, videos are shared more often than any other type of content. And on average, people spend 3x times longer watching LinkedIn video ads than static ads.

So if you’re not using LinkedIn video for your marketing, you’re missing out on a big opportunity to drive lead generation. Here’s how to get started creating LinkedIn video to improve your customer acquisition efforts.

#1: Outline Your LinkedIn Customer Acquisition Strategy

To find and attract customers on LinkedIn, you need to reach out to them to let them know you exist and have a solution to their problem. To do this, it’s important to carefully formulate a plan that’s aligned with your marketing goals.

Focus on these factors to outline a plan for your LinkedIn video marketing:

Understand Your Company Goals: Understanding your company’s long- and short-term goals is essential for defining the objectives of any campaign. Then, depending on the goal you want to achieve (such as building brand awareness, generating qualified leads, or maximizing conversions), select the part of the marketing funnel you want to focus on.

Identify Relevant Campaign KPIs: After identifying your goal, plan a LinkedIn marketing campaign to achieve it. Select relevant metrics to measure the effectiveness of your campaign. These metrics can vary from the number of qualified leads generated to the amount of engagement generated by the campaign.

Define Your Target Audience: Identify your target audience and design a campaign that will appeal to them. When defining your audience, consider product dynamics and ideal prospects. Plan video content that will resonate with this audience.

Set Realistic Campaign Targets: Think about how this campaign will fit within your overall marketing strategy. Setting an achievable, measurable goal will help you optimize spending and achieve a better ROI. Again, using the right metrics will help steer your campaign.

Plan Timelines and Expenditure: No plan is complete or successful unless it includes a proper timeline and budget. Set a budget and allocate the resources needed to implement the campaign in the given timeline and help it run successfully.

#2: Choose a Video Type for Each Stage of Customer Acquisition

Once you’ve created your LinkedIn marketing plan, move to the next step which is developing LinkedIn video content for each stage of customer acquisition.

There are two types of videos you can upload directly to LinkedIn:

The main difference between the two LinkedIn video types is that native videos can be up to 10 minutes long, while video ads can be up to 30 minutes. And although you can embed external videos in your LinkedIn posts, native videos perform better.

To create LinkedIn video for lead acquisition, remember that each stage of the customer journey is unique and requires specific content to keep people involved and moving through the funnel to the conversion stage. The videos you share on LinkedIn should be geared toward optimizing the consumer’s experience at each stage of the journey and aligned with the main objective of your campaign.

Here are the types of videos that work best on LinkedIn for the awareness, consideration, and purchase stages of the marketing funnel:

LinkedIn Video for Building Awareness

Awareness is the initial stage of a consumer’s contact with your company and its products. At this stage, the objective is to encourage people to seek more information about your business and drive traffic to your website.

One effective type of LinkedIn video for this stage is a short introductory video that tells customers about your company and promotes it. The objective is to create awareness about your company.

Another option is to share short videos that focus on your products rather than your company as a whole. Here, Samsung promotes their flagship mobile device, the Galaxy Note10, through a minimalistic LinkedIn video.

Event and motivational videos can also be effective at the awareness stage. To illustrate, you could share footage from live events hosted by your company. The goal is to create an upbeat, positive feeling about your company. The video should motivate the consumer and evoke an emotional response.

LinkedIn Video for Consideration

Consideration is often viewed as the most important part of the customer journey because what happens next depends largely on the lead’s experience with your business at this stage.

The goal of these videos should be to enhance the customer experience. There are several types of LinkedIn video that work well for this purpose.

Company story videos that show the human side of your business can help the audience connect with you. These videos typically include employees and executives speaking about your company and their experiences working for it.

Another effective video type for lead acquisition is corporate social responsibility (CSR) videos, which generally deal with the social responsibility accomplishments of your company. They can create a good feeling about your business and show viewers how you’re giving back to the community.

Explainer and product demo videos tell consumers about your products and discuss how they provide a solution to the problem they may have.

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