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Amazon uses data from third-party sellers to develop its own products, WSJ investigation finds

Michael Doyle — Fri, 18 Sep 2020 02:04:27 +0000

Amazon uses data from its vast network of third-party sellers to determine what new products it will create, a Wall Street Journal investigation has found. The probe found that some Amazon executives had access to seller data that was then used to discover bestselling items they might want to compete against. The executives also developed workarounds to Amazon’s internal […]

Amazon deleted 20,000 product ratings after an investigation highlighted paid-for reviews

Michael Doyle — Fri, 11 Sep 2020 02:37:59 +0000

Amazon has removed 20,000 product reviews after a Financial Times investigation suggested that some of the site’s top UK reviewers may have profited from leaving positive ratings. The paper’s analysis showed nine of Amazon’s top 10 UK reviewers dished out five-star reviews to products from little-known Chinese brands. The FT found the same products in Facebook groups […]

Bezos Is Coming: Mapping Amazon’s Growing Reach

Michael Doyle — Wed, 10 Jan 2018 23:52:09 +0000

Amazon seems to be on everyone’s minds. Toward the end of July and in the middle of earnings season, Reuters pointed out that Amazon had been mentioned in about 10% of all 2Q earnings calls. All earnings calls, not just tech or consumer. For the first time, executives at McDonald’s, Johnson & Johnson and 3M fielded […]

Report: Amazon Grows Lead as Product Search Engine of Choice

Michael Doyle — Thu, 29 Sep 2016 03:45:31 +0000

A consumer survey recently conducted on behalf of retail personalisation platform BloomReach found that Amazon has increased its lead as the product search engine of choice for US consumers. Last year, 44 percent reported starting their search for products on Amazon; this year, it’s 55 percent. The “State of Amazon” study polled 2,000 US consumers […]