https://insights.top4.com.au Top4 Insights is your ultimate resource of useful and relevant content for SMBs local businesses, franchise marketing, digital marketing and social media Tue, 17 Nov 2020 04:22:31 +0000 en-AU hourly 1 https://wordpress.org/?v=6.7.1 https://insights.top4.com.au/wp-content/uploads/2016/09/cropped-top4-australian-social-brand-directory-32x32.jpg https://insights.top4.com.au 32 32 https://insights.top4.com.au/2020/08/04/live-chat-helps-take-customer-service-next-level/ Tue, 04 Aug 2020 03:19:04 +0000 http://insights.top4.com.au/?p=13438

In the competitive business arena of today, you have to stand out if you want to thrive. While the improvement of your product or service is the most straightforward thing to do, the not-so-obvious one entails the refinement of your customer service. With 80% of customers claiming that the company experience matters as much as their offer, […]]]>