https://insights.top4.com.au Top4 Insights is your ultimate resource of useful and relevant content for SMBs local businesses, franchise marketing, digital marketing and social media Fri, 04 May 2018 03:03:17 +0000 en-AU hourly 1 https://wordpress.org/?v=6.7.1 https://insights.top4.com.au/wp-content/uploads/2016/09/cropped-top4-australian-social-brand-directory-32x32.jpg https://insights.top4.com.au 32 32 https://insights.top4.com.au/2018/04/08/chatbots-messenger-bots-new-research-marketers/ Sun, 08 Apr 2018 22:29:03 +0000 http://insights.top4.com.au/?p=6742

Wondering why chatbots are gaining popularity? Interested in how savvy businesses are using bots to improve communications with their customers? In this article, you’ll discover insights from research that show how bots are evolving and affecting customer service experiences across many industries.   #1: Bot Technology Is Changing How Businesses Communicate Many companies in a variety […]]]>